Skip navigation
Please visit DU’s COVID-19 website and subscribe to @uofdenver Twitter for updates regarding COVID-19.

University Libraries

University Libraries

COVID-19 and DU Libraries

Frequently Asked Questions

Does the library provide access to textbooks?

Textbooks available through the DU bookstore can be delivered by mail to students not staying on campus. The DU Libraries are not able to procure textbooks for students, but you may check our catalog to see if we already have the e-book available. Another option is to purchase your textbook from an independent bookstore and have it sent through the mail.

Where can I access printers while the Libraries are closed?

Due to the Stay at Home order, the Libraries are closed and patrons are not able to come to campus to print. Students still staying in residence halls may access the printers in their dorm. All students residing off-campus are encouraged to make use of local businesses that offer self-service printing. A few locations that offer fee-based printing include: Office Depot/Office Max, the UPS Store, and FedEX. Please be sure to check the store hours as many locations have limited operations. 

Are DU Libraries still lending physical materials?

All DU Libraries are closed until further notice.

In compliance with the Denver stay-at-home ordinance and for the health and safety of all employees, all Libraries staff are working remotely, and physical collections are unavailable to scan or pick-up at this time. The Libraries have an extensive number of electronic databases, ebooks, streaming media, and online journals available that can be accessed remotely. In addition, we have a research guide which provides access to freely available and/or Open Access and Open Educational Resources that are being made available during the COVID-19 pandemic.

Where can I return books?

Until further notice, all book-drop locations are closed. Please do not return material until it is safe to do so. Fines will be waived for any overdue materials and we are extending due dates when possible. If you have any questions about due dates or fines, please email librarynotices@du.edu.

Will items still be requestable and recallable?

The option to request and recall books has been suspended. We do not have access to our physical collections and therefore will not be able to pull materials or enforce recalls.

Is the library accepting donations?

During the Libraries' current operating status due to the COVID-19 outbreak, the Libraries are not able to accept donations of books, journals or other materials.

Are visitors allowed at the Libraries?

The Libraries are currently closed until further notice.

Public patrons wanting access to government documents should contact the Research Center for remote assistance with digital documents.

Remote access to our online resources is only available for current DU students, faculty, and staff.  Alumni and other community members should make use of the online resources of their local public library.

Can I use the VPN to access library resources remotely?

No, the VPN is not needed to access library resources. Many of the Libraries articles, videos, and e-books are available online. Search Compass from the main library page or view our complete list of databases. For information on how to access resources from home, please see our Off-Campus Research Guide.

The VPN is only required for specific resources such as remote access to workstations, shared network drives, and internal wikis. For more information on using the VPN, please IT@DU's page on Resources for Working and Teaching Remotely.