Many people wonder how the Penrose Library book delivery system works. How exactly are you able to make a request online and, within two hours (from 7am-11pm Monday – Sunday), hold that book or DVD in your hand?
All of Penrose Library’s physical collections are housed ten miles from campus in the University’s Hampden Center building during the Academic Commons building project. There they are stored on high-density shelves for quick retrieval and delivery to campus.
Library staff make multiple daily trips to and from Hampden Center in a hybrid Prius car. When items are checked in at Penrose@Driscoll, the person making the request receives an email telling them their item is ready to be picked up.
Watch this fun, high-speed video to see the entire process yourself!